AzireVPN was founded in Stockholm, Sweden in 2012 by three friends and information security experts who came together with the intention to create a leading privacy-first VPN solution. Our goal from the very beginning has been to help users worldwide fight online censorship and protect their digital privacy.

AzireVPN is owned by Netbouncer AB, a Swedish company based in central Stockholm. The founders of AzireVPN directly own Netbouncer AB, and operate under Swedish jurisdiction, which upholds some of the strongest privacy laws in the world. Today, AzireVPN remains 100% owned by its original founders.

If you’re in the area and want to discuss security over coffee, feel free to drop by our office in Stockholm!

Since our founding in 2012, we have built our service around the core principles of user privacy and ethical practices. Every business decision that we make is done with a privacy-first mindset – from how we communicate with our customers to the tools we use to run our business.

These are the core principles we commit to:

Transparency and accountability

Our company structure, ownership, and team details are openly available. We operate under Swedish jurisdiction, with the country’s strong privacy laws and lack of data retention requirements for VPN providers ensuring a secure legal environment for our operations.

No third-party tools

We do not rely on and refuse to use third-party services for anything related to running our business. We run our own email infrastructure. Every single service we use, including the ticket support system, website analytics, and other tools are either open-source, or custom-built software hosted in-house.

Ethical marketing

We believe in honest marketing. We do not pay for false positive reviews, nor do we own any VPN review sites. While we do advertise on social media channels and DuckDuckGo to spread the word about AzireVPN's mission, we believe that it’s equally important to be transparent and fair towards the consumer.

Our goal is to empower people to make an educated choice when it comes to choosing a VPN. We believe that the quality of our service speaks for itself. We don’t use surveillance ads or use people’s personal information for targeting and retargeting purposes. And we don’t buy email lists to spam people with advertisements they never signed up for.

No personal information to sign up

We don’t require – and never will require – any personal information for you to sign up for our service. We don’t ask for your name, country of residence, phone number, or any other piece of personal information. An email address is optional when creating an account to help with account recovery and communication – but it’s up to you whether you want to share it or not.

Data privacy and no-logging policy

We uphold a strict no-logging policy. We do not record or store any logs related to your use of our service, including traffic, user activity, timestamps, IP addresses, or DNS requests. This ensures that your online activities remain private and that no data can be matched to you, even under legal pressure. In the unlikely event of a court order, our servers are designed to block access and provide no user information due to their unique infrastructure.

Owning all our servers

We maintain high security standards by physically owning and controlling all our servers. We also take extra security steps to harden our servers: they are prepared by removing their hard drives. Their custom base image runs in RAM. The operating system is hardened with a method we call Blind Operator 2.0, which means that local (TTY) or remote (SSH) access is blocked. The servers are completely headless after deployment and it is not possible to log in to them.

Anonymous payments

Available anonymous payment methods include various cryptocurrencies such as Bitcoin, Litecoin, Monero, and a few others. Traditional payment methods such as PayPal (with or without recurring payments), credit cards (VISA, MasterCard, and American Express via Stripe), and Swish are also accepted.

We do not store any sensitive payment information on our servers, only an internal reference code for order confirmation. All transaction information is deleted from our database after six months.

P2P and file-sharing

We strongly believe in internet neutrality, so peer-to-peer traffic and the BitTorrent protocol are allowed on all of our servers. While we don’t condone any criminal activities, we support your right to share and access content freely, without imposing restrictions on how you use our service.

Commitment to improvement

We continually work to improve our services based on user feedback and privacy considerations. Our improvements include adding support for new protocols and features that genuinely enhance user experience without compromising privacy.