Support

Easy to use guides, configuration generators and frequently asked questions. We are here to help you.

We are here to help you protect your privacy

Service status All services are operational

VPN You are not connected

DNS leaks Requires a VPN connection

WebRTC leaks Requires a VPN connection

DNS and WebRTC leaks are common pitfalls and can be easily fixed. You can learn how to overcome them on the Check page.

Frequently Asked Questions

We provide you with a large range of questions and answers, from general questions about our service to error messages you could encounter using our tunnels.

  • Which tunnels are supported and which one should I use?

    We support both WireGuard and OpenVPN. WireGuard is a new promising tunnel and we recommend our users to use it, as it is more robust, faster and less bloated than OpenVPN. WireGuard is currently available on Windows, Linux, some routers using OpenWrt, Android (experimental) and macOS (experimental).

    Tunnels are for users who are seeking maximum privacy and security and want to encrypt all their traffic, from all applications.

    You can find more information on the Tunnels page.

  • How many times can I switch locations?

    You can switch locations as often as you wish, and enjoying the exact same benefits on each one of them.

  • Is there any bandwidth or traffic limit?

    No, we do not throttle or limit the bandwidth and do not apply any traffic limit. You can download and upload as much data as you want, on every location. We are using dedicated network links and carefully chosen providers for maximum network quality and throughput, to satisfy all of our users needs.

  • How long can I stay connected to your service?

    You can stay permanently connected to our service. We do not impose any restriction or timeout if you do not use the connection. We encourage our users to use our service whenever they are connected in order to maximize their online privacy, including on their mobile devices.

More questions can be found here

Email with humans

Our support team is ready to answer your questions between 8:00am and 9:00pm UTC. Send us an email to support@azirevpn.com, optionally using our PGP key, or use the form below: